Nous sommes à votre disposition par téléphone au : +33 1 7935 0164
Ou par email
LA BOUTIQUE DE PARIS
Pour les recouvrages, restaurations et commandes spéciales :
tel+33 1 4222 1702
Ou par email
TAX FREE SHOPPING
Paiement par carte bancaire 100% sécurisé

Our Guarantees

We offer top-quality products and services to ensure that your purchasing experience and the use of your umbrella give you full satisfaction.

Tradition :

Drawing on true tradition handed down for nearly two centuries, the Alexandra Sojfer boutique has become a not-to-be-missed stop for all connoisseurs and those who love beautiful objects. Alexandra Sojfer remains loyal to the firm’s savoir-faire, offering a line of products of unsurpassed quality.

Quality, service and savoir-faire :

Alexandra Sojfer boasts many patents and savoir-faire built up over the centuries in the crafting of umbrellas, parasols, canes and fashion accessories. Each customer is guaranteed an impeccable product and top-rate service. Should you notice the slightest defect or premature wear and tear on your product, Alexandra Sojfer will repair or replace it immediately, wherever in the world you may be.

Choice of delivery date :

Thanks to an exclusive partnership with UPS, Alexandra Sojfer guarantees swift, effective and reliable delivery.

Information updates :

At each stage in the delivery, you will be informed by e-mail of the state of progress for your order.

Secure payment :

Our Web site is equipped with state-of-the-art secure payment technology.

Pricing policy :

We guarantee the same prices as in our Paris boutique.

Place of delivery :

Our partner, UPS, guarantees reliable, flexible delivery wherever you are. However, if your place of delivery is not served by UPS, we will make every attempt to find a delivery solution to suit you.

Our gift services

Offering a gift :

Offer an original and sophisticated gift from the Alexandra Sojfer range of umbrellas and parasols.

Personal messages :

We offer the opportunity to enclose a personal message with your gift, printed on top-quality paper and slipped into a pretty envelope.

Updating :

At each stage in delivery, you will be informed by e-mail as to the status of your order. Once the recipient has taken delivery of your order, you will be informed by e-mail in real time.